BTS PORT DOUGLAS PTY LTD:
15% cancellation fee is applied for all tours cancelled with more than 48hrs notice of tour departure.
50% cancellation fee is applied for tours cancelled between 12 and 24hrs prior to departure.
No refund for no shows or less than 12 hours notice of cancellation.
Full refund provided if tour or transfer is cancelled by operator.
Great Ocean Road - Otway Discovery:
Cancellations within 24 - 48 hours of tour departure will incur a 50% loss of the ticket price. Cancellations within 24 hours of tour departure or failure to take up a tour will result in 100% loss of the ticket price.
The tour operator highly recommends all passengers have travel insurance. Although every effort is made, the tour operator shall not be liable for any illness, damages, loss or delay that may occur due to factors beyond our control.
The tour operator reserves and retains the right to alter itineraries, fares and may cancel tours in unforeseen circumstances.
Western Travel Bug:
* non arrival or less than 72 hours notice before departure - no refund
* more than 72 hours notice before departure - 25% non commissionable refund
* cancellation fees apply as soon as Western Travel Bug accept/confirm reservation
Wildlife Tours Australia:
Although every effort is made, Wildlife Tours Australia shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Wildlife Tours Australia retains the right to alter routes, itineraries, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours.
Cancellation within 7 days of departure will result in a 50% loss of the ticket price; Cancellation within 48 hours or failure to show will result in full fare forfeiture. $25 per person transfer fee applies to any transfer of service within 7 days of departure.
Adventure Company:
The operator reserves the right to cancel any tour, change vehicle type or arrange an alternative carrier. All monies forfeited if passenger cancelling less than 48 hours prior to travel. Should a trip be cancelled by the operator, passengers may be offered an alternative day for lost time/trip.
Cape Trib Connections:
48 Hours-30 days 25% of fare
within 48 Hours 100% of fare
Fitzroy Island Adventures:
No refund inside 24 hours
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
